Our service for your FSW process and system
After-Sales-Service
It’s clear to us that your production lines run seven days a week, round the clock, so you need 24/7/365 service. Rely on Grenzebach, a global leader: we’re there for you, throughout the whole operational phase, whenever you need us.
Our service doesn’t begin when you have a problem – it starts the moment you choose Grenzebach as an FSW and travel companion. From the outset, our specialized service team is fully committed to your system. And if ever a problem arises, we do whatever it takes to make sure your gantry machine or welding robot is back in action as soon as possible. We speak your language, we’re in your time zone and we’re ready to act without delay – on-site or remotely. You have our word.
We live service. Around the clock. Around the globe.
Grenzebach service modules for friction stir welding.
Everything from a single source.
Original Parts
Long service life, reduced downtime – our replacement parts enable the best possible performance for your FSW technology.
- Outstanding quality
- One-stop shopping
- Maximum process and product quality
- Highest possible availability
- Optimized delivery time for parts
- Individual customer advice
- Long service life
- Worldwide delivery
Excellent Services
Our constantly available full care service enables consistently high output, maximum availability, and ongoing use of your system.
- 24/7/365 hotline
- Remote support
- Health checks
- Preventive maintenance
- Training with gantry machines and robotic cells
- Service calls on-site
- Flexible service contracts
- Extended warranty
- Disassembly and reassembly of systems and components for moves
Rolling Upgrades
Our continuing upgrade offers help you boost your FSW system’s productivity, increase its output and extend its service life.
- Process optimization
- System overhaul
- Hardware and software upgrades
- System-specific retrofits
- Professional CAD/CAM programming software
Future Services
Make use of Grenzebach’s SERICY digitalization platform and benefit from smart, robust processes:
- AR/VR support with maintenance
- Predictive maintenance
- Electronic parts catalogue
- Online documentation
- Collaboration app
- Digital service analytics
For North America
Your contact person: John Fluker
Do you have questions about friction stir welding? Would you like to know whether a new idea can be implemented with FSW? Or do you need support in selecting a system? Please contact us. We'll be happy to advise you!
Service & Support
Your contact person: Sahin Sünger
Do you have a question about the FSW process? Do you need on-site help quickly? Get in touch with us. We’ll be happy to advise you!
